Canada's Travel Industry Directory
Listed in Accessible Travel, Travel Trade Services
Special Needs Group, also known as Special Needs at Sea, is a global travel services company that helps make cruises and land vacations accessible for travelers with disabilities, medical conditions, or mobility challenges. The company rents wheelchairs, power chairs, scooters, rollators, oxygen equipment, hearing‑impaired devices, baby cribs, and other essential travel items. Equipment is delivered directly to cruise ship staterooms, hotels, resorts, theme parks, and convention centers so guests can begin their trip comfortably and without delays. Services are designed for disabled travelers, slow walkers, and anyone who needs temporary or ongoing assistance while traveling.
An established leader in the cruise industry, the company is recommended by major cruise lines worldwide and supports guests sailing with more than 40 ocean and river cruise lines. Since its founding in 2007, Special Needs Group has served over half a million travelers through a global network of delivery agents in hundreds of cities across dozens of countries. The company emphasizes reliable equipment, thorough cleaning, and 24/7 emergency support. It also supports travel advisors through its Certified Accessible Travel Advocate program, providing training and tools that help advisors plan inclusive travel experiences and arrange equipment rentals seamlessly for their clients.
